At ECP Inc., ECP Solutions for Business, and The Business Environment Centre, we care deeply about each of our customers' satisfaction. Please take a few moments to fill out the following Customer Survey. We are interested in what you have to say.

Erie Copy Products/The Business Environment Centre:
I Would Recommend ECP/BEC To Others	N/A Yes No
The ECP/BEC Website Is Easy To Navigate And Information Is Easy To Find	N/A Yes No
I Would Like To Be Able To (blank) On The Website
Field Service/Installation:
Service Technician/Installer(s) Name(s)
The Service Technician/Installer(s) Was Polite and Knowledgeable	N/A Yes No
The Service Technician Solved The Issue	N/A Yes No
Overall I Would Rate The Service Call/Installation	1 (bad) 2 (poor) 3 (fair) 4 (good) 5 (great)
I Would Suggest (blank) To Improve The Service Call/Installation
Sales Service:
Sales Consultant Name
My Sales Consultant Conveyed The ECP/BEC Mission Statement To Me 'To Be The Leaders In The Industries And Markets We Serve, By Exceeding Our Customers' Expectations'	N/A Yes No
My Sales Consultant Recommended A Solution The Fit My Needs	N/A Yes No
My Sales Consultant Knew The Products And Answered My Questions Promptly	N/A Yes No
Overall I Would Rate My Sales Experience	1 (bad) 2 (poor) 3 (fair) 4 (good) 5 (great)
I Would Suggest (blank) To Improve The Quality of My Sales Experience
Customer Service and Supply Orders:
Customer Service/Supply Rep Name
My Customer Service/Supply Rep Was Polite And Responsive To My Request	N/A Yes No
My Supply Order Was Correct And Arrived In An Acceptable Time Period	N/A Yes No
I Would Suggest (blank) To Improve Customer Service/Supply Orders
Finance and Administration:
Finance/Administration Rep Name
The Finance/Administrative Rep Answered My Question Promptly	N/A Yes No
The ECP/BEC Invoices Are Accurate And Easy To Read	N/A No Yes
Other Comments:
Please Leave Any Other Comments About Our Companies Here