At ECP Inc., ECP Solutions for Business, and The Business Environment Centre, we care deeply about each of our customers' satisfaction. Please take a few moments to fill out the following Customer Survey. We are interested in what you have to say.

Erie Copy Products/The Business Environment Centre:
I Would Recommend ECP/BEC To Others
The ECP/BEC Website Is Easy To Navigate
And Information Is Easy To Find
I Would Like To Be Able
To (blank) On The Website
Field Service/Installation:
Service Technician/Installer(s) Name(s)
The Service Technician/Installer(s)
Was Polite and Knowledgeable
The Service Technician
Solved The Issue
Overall I Would Rate
The Service Call/Installation
I Would Suggest (blank)
To Improve The Service Call/Installation
Sales Service:
Sales Consultant Name
My Sales Consultant Conveyed
The ECP/BEC Mission Statement To Me

'To Be The Leaders In The Industries And Markets We Serve,
By Exceeding Our Customers' Expectations'
My Sales Consultant Recommended
A Solution The Fit My Needs
My Sales Consultant Knew The Products
And Answered My Questions Promptly
Overall I Would Rate My
Sales Experience
I Would Suggest (blank) To Improve
The Quality of My Sales Experience
Customer Service and Supply Orders:
Customer Service/Supply Rep Name
My Customer Service/Supply Rep Was
Polite And Responsive To My Request
My Supply Order Was
Correct And Arrived In An
Acceptable Time Period
I Would Suggest (blank) To
Improve Customer Service/Supply Orders
Finance and Administration:
Finance/Administration Rep Name
The Finance/Administrative Rep Answered
My Question Promptly
The ECP/BEC Invoices Are
Accurate And Easy To Read
Other Comments:
Please Leave Any Other Comments
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